For most people, becoming a business owner is something that happens later in life. For Naythen Lindsey, it happened at just 19. By the time he turned 20, he was already making his mark as the youngest franchisee in Kwik Kopy’s history.
Growing up around the brand, Naythen knew the ins and outs of the business from an early age. His father ran a Kwik Kopy Centre, and that experience sparked his determination to build something of his own. When the opportunity came up in Hornsby, he didn’t hesitate. With determination and a willingness to back himself, he poured in his savings, sold his car, and took on the challenge of ownership.
Turning challenges into opportunities
The store Naythen purchased wasn’t without its difficulties. There were debts to clear, operating costs to manage, and the immediate reality of transforming a business that was losing money into one with growth potential. Rather than shy away from these challenges, Naythen approached them head-on, making bold decisions to restructure and reset the direction of the Centre.
A new way of working
Part of his success has come from rethinking how the Centre operates day to day. He introduced new trading hours that aligned with his strengths and with the needs of local customers, opening early to provide services before the workday began. He streamlined processes, reduced overheads, and focused on offering value while maintaining high standards of quality.
Just as importantly, he made customer service his top priority. By personally reconnecting with local businesses, taking time to understand their needs, and delivering on promises with speed and care, he rebuilt trust and grew a loyal customer base.
Building momentum
The results so far speak for themselves. Sales doubled in his first month of ownership, and profits quickly followed. With energy, persistence, and a genuine passion for the work, Naythen has turned Kwik Kopy Hornsby into a thriving business in just a short period of time.
His story is a personal achievement and a reminder of what’s possible when passion meets opportunity. For Kwik Kopy, it represents the strength of a network where franchisees bring their own ideas, energy, and determination to support local businesses.
Read more about Naythen’s journey in news.com.au’s coverage.
Learn more about how you can run your own Kwik Kopy business.
